Yes. Of course, retrieval can only be attempted once the PC is fully diagnosed to determine that the Hard Drive (the part that all your programs and documents are stored on) is not mechanically faulty. Document retrieval totally depends on how intact the Hard Drive’s file structure is. If a file has become corrupted or has been infected by a virus, there is a possibility that it cannot be retrieved. Thankfully, most documents can usually be cleaned or repaired in a matter of hours.