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We specialize in all kinds of network maintenance and administration.
Regular network administration and maintenance is a proactive measure taken by companies to ensure that the interface between your laptops and Acer desktop pc with the network infrastructure of your business is running smoothly and properly maintained. Our highly trained and professional staff are adept at network troubleshooting and we take it as a matter of personal pride to see to it that users have ease of access to files and sharing of information between your computers is quick and efficient along with a secure and reliable connection to the internet
We can carry out any of the following:
- Structured cabling (Fiber-optic, CAT 5/6, Telephone and Audio)
- Configuration and administration of all types of servers (WindowsNT, MSExchange, UNIX-based, FTP, Web and DNS Servers etc).
- Configuration and administration of Wireless and cabled Routers, Access Points, Switches, Bridges
- Configuration and administration of hardware/software Firewall and NAS systems
- VoIP Telephony and Voip Networking
- Maintenance of office infrastructure (network, servers, workstations, printers etc)
- Company IT Tutorials and seminars.
Ultimark Solution's Network Maintenance Agreements include a combination of scheduled, periodic, on-site network maintenance visits provided at a fixed price; and prepaid “on-call” Technical Support Services that can be performed remotely or on-site as appropriate and priced on an hourly basis.
Fees for Network Maintenance Services are based on the network environment, the type and quantity of equipment to be maintained under the agreement and frequency of scheduled visits.
Technical Support Services also cover unscheduled services such as: emergency calls, technical support calls, adding computers to the existing network, recovering from system or desktop crashes, replacing equipment, adding additional hardware or software, help desk telephone ca lls etc, that do not fall under the regularly scheduled Network Maintenance Services.
We have a strict policy of ensuring we are as punctual and reliable each and every time any work is carried out and we always encourage our clients t o contact the management with any complaints and queries they may have conce rning our engineers attitude and conduct so that any issues are addressed and dealt with as soon as possible in an efficient and friendly manner.
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